For collectors
Buy with Confidence
Every work on Artemisia is bought through Gagliardi Gallery, which stands between artist and collector. We take your payment, arrange delivery and stand behind every purchase, so that you can buy original art from artists anywhere in the world with complete peace of mind.
- Protected by Artemisia: we take your payment and hold it
- The artist is paid only once your work has arrived
- Tracked, insured delivery booked by us
- 14 days to be sure, and a full refund if it arrives damaged
Your payment is protected
You pay securely through Worldpay, and Gagliardi Gallery holds your payment. The artist is paid only once your work has arrived and the 14-day return period has passed. You never send money to an artist directly.
Delivery arranged by us, not the artist
We book a tracked DHL Express courier for every work and send you the tracking details as soon as it is on its way. Every work is insured for its full value from the artist’s studio to your door; the insurance is included in the delivery price shown at checkout, so there are no surprises. The artist packs the work to our guidelines and hands it straight to our courier.
Framing, with 10% off
Artemisia collectors receive 10% off framing at Kings Road Framing, our partner framing workshop in London.
Quote your membership number, , when you get in touch.
Members quote their membership number, found in their account. Join Artemisia
Visit Kings Road Framing (opens in a new tab)If anything is wrong
If your work arrives damaged, does not arrive, or is not as described, we put it right at our expense. Please tell us within 48 hours of delivery, through “Report a problem” on your orders page, with photographs of the work and its packaging. We will pause the payment to the artist, collect the work at no cost to you and refund you in full, including delivery.
Fourteen days to be sure
Live with your work for 14 days. If it is not right for you, tell us within 14 days of delivery and return it to us in its original condition and packaging. We refund the price of the work and the original delivery charge; the cost of sending it back is yours.
Artists of quality
Many of the artists on Artemisia have been selected by the juries of the Chianciano Biennale and the London Biennale, and their work is shown first when you discover artworks. Every work is an original or a limited edition, sold on the artist’s behalf.
Offers, made safely
You can make an offer on most works. Offers, replies and payment all stay on Artemisia, under the same protection as any other purchase.
Help from a person
Our curators offer complimentary advice on choosing, framing and hanging a work, and on building a collection. Speak to an advisor.
Questions
- Who do I pay?
- Gagliardi Gallery, through Worldpay. Prices are charged in pounds sterling; amounts in other currencies are shown as a guide.
- When is the artist paid?
- Only after your work has arrived and the 14-day return period has passed. If you report a problem, the payment stays with us until it is resolved.
- What if it arrives damaged?
- Tell us within 48 hours with photographs. We collect it at our expense and refund you in full, including delivery.
- What if I simply change my mind?
- Tell us within 14 days of delivery. We refund the work and the original delivery; return shipping is paid by you.
- Will I pay import charges?
- Works sent to you from another country may have import VAT and a courier handling fee due, which the courier collects before delivery.